The tool that reduces tickets, not margins
White-label self-service diagnostics your clients will actually use. Deploy via RMM, integrate with your PSA, and watch ticket volume drop.
The problem every MSP knows
Network tickets drain resources and crush margins
50% of tickets are "internet slow"
Your techs spend hours on basic connectivity issues that clients could diagnose themselves
Level 1 tickets destroy margins
Simple network problems eat up billable hours that could be spent on high-value projects
Clients frustrated with response times
They need help now, not when your next tech becomes available
Can't scale support efficiently
Adding more techs for basic issues makes growth unprofitable
How MSPs deploy Network Weather
From RMM to running in under an hour
Deploy via RMM
Push silently through NinjaOne, Datto, ConnectWise, or any RMM tool
White-label your brand
Clients see YOUR logo and company name, not ours
Clients self-diagnose
One click gives them plain English explanations and fix instructions
Tickets auto-close
Issues resolved by users automatically update your PSA system
What your clients actually see
A branded diagnostic tool that makes you look great
Client's WiFi drops during a video call
Client opens a ticket: "Internet is slow again"
Your tech remotes in, runs diagnostics for 20 minutes
Discovers client's router needs a restart. Billable time wasted.
Client's WiFi drops during a video call
Client clicks YOUR branded diagnostic tool in their menu bar
Sees: "Your router is dropping packets. Restart it to fix."
Client fixes it themselves. No ticket. They credit YOUR service.
White-label that adds real value
Your brand, your differentiation, your profit
Your Brand, Your Credit
Clients see your logo and know YOU'RE solving their problems, even when they fix it themselves
Differentiate Your Service
Offer something competitors can't: immediate self-service without waiting for support
Proactive Value Clients See
Instead of just monitoring problems, you're actively helping users solve them
Scale Without Hiring
Handle more client issues with the same team size
Integrates with your existing stack
Drop into your workflow, not around it
PSA Tools
- ConnectWise Manage
- Autotask PSA
- ServiceNow
- Freshservice
- Custom API available
RMM Platforms
- NinjaOne
- Datto RMM
- ConnectWise Automate
- Kaseya VSA
- Any MSI/EXE deployment
Business Tools
- HubSpot CRM
- Salesforce
- QuickBooks
- Office 365
- Slack notifications
Pricing that makes sense for MSPs
Per-seat, volume-discounted, margin-friendly
Per-Seat Model
- Volume discounts start at 100 seats
- No setup fees or minimums
- Include in your managed services pricing
- Typical MSP markup: 200-300%
ROI Calculator
Cross-platform coverage
Cover your clients' entire fleet from a single pane of glass
macOS
Native app for macOS 14 (Sonoma) and later. Apple Silicon and Intel supported. Signed and notarized PKG installer for seamless MDM deployment via Jamf, Kandji, Mosyle, or Munki.
Windows
Native app for Windows 10 and later. Standard MSI installer for deployment via Group Policy, SCCM, Intune, or any RMM that supports MSI/EXE push. Silent install supported.
MSP questions, answered
How does white-labeling work?
You configure your company name, logo, and brand colors in the management dashboard. When clients open the app, they see your branding throughout. Support links point back to your ticketing system. Clients never see "Network Weather" unless you want them to.
How do I deploy to client devices?
Network Weather ships as a signed PKG (macOS) and MSI (Windows). Push it through your RMM just like any other managed application. Pre-configure settings via a JSON config file deployed alongside the installer. Most MSPs have it rolled out in under an hour.
What kind of tickets does it actually reduce?
The biggest impact is on "internet is slow" and "my video calls keep dropping" tickets. Network Weather handles the initial diagnosis and often the fix. Your techs still handle the hard stuff, but the repetitive Level 1 network tickets largely handle themselves.
Does it compete with our monitoring tools?
No. Network Weather is a user-facing tool, not an admin dashboard. It complements your RMM and monitoring stack by giving end users the ability to self-diagnose. Your monitoring tools tell you what's happening across the fleet; Network Weather tells the user what's happening on their machine and how to fix it.
What data does it collect?
Network Weather collects network performance metrics: WiFi signal quality, latency, packet loss, jitter, DNS resolution times, and gateway health. It does not inspect network traffic, capture packets, or access browsing history. All data is encrypted in transit and at rest.
Can I try it before committing?
Yes. We offer a pilot program so you can test with a subset of endpoints before rolling out across your client base. Schedule a demo to get started.
Ready to reduce tickets and improve margins?
See how Network Weather can differentiate your managed services and increase profitability.