User Guide

Check My Network

Run a scan and get answers

The Scan tab runs a one-shot check of the network you are on: your WiFi link, your network adapter, the path to the internet, DNS, your router's port forwarding and settings, your download and upload speed, and your mesh backhaul when you have one. What it finds lands in the Insights tab as a prioritized list.

Every scan is a full scan. There is no quick mode to choose.

How to run a scan

  1. Click Scan in the left sidebar.
  2. Click Start scan.

While the scan runs, a checklist shows each step in the order the app runs it, and each row changes only when that step has actually finished:

  • WiFi connection
  • Network adapter health
  • Connection to the internet
  • DNS
  • Router port forwarding (UPnP)
  • Router firmware and settings (reads "Skipped: sign in to your router" until you sign in to a supported router)
  • Download speed
  • Upload speed
  • Mesh backhaul

The speed test fills your connection for several seconds, so the scan takes a little while. If a step goes quiet for a long time, the view says the scan is still working; it never makes up a result. Click Stop scan to end it early; a stopped scan has no results.

Reading the results

When the scan finishes, the results page shows:

  • A summary such as "2 to fix, 5 notes". Warnings and critical findings are things to fix; informational findings are notes.
  • Your measured download and upload speed, and your delay with and without load. Anything the scan could not measure says Not measured and why, instead of showing a made-up number.
  • A Done button that takes you back to the start screen.

Scan history

Below the start button, the Scan tab keeps a list of recent scans. Each row shows the network, when the scan ran, and the same "to fix / notes" summary. Clear history asks before it wipes the list.

The Insights tab

The Insights tab lists what the scans found, most urgent first:

  • Replace this device for equipment that no longer gets security updates;
  • Fix this soon, Worth fixing and Nice to have for everything else.

Each finding is tagged Security, Performance, Reliability or Other, and the strip at the top counts each one and filters the list. A finding shows why it matters and a What to do section with the fix, with the technical details behind a disclosure.

When the same problem shows up on several devices (four access points, say), it appears once with an Affects list.

Lower-value items are folded into Further findings. You can hide a finding you have dealt with or decided to live with; it moves to Dismissed on this network, where Restore brings it back. End-of-life equipment, open WiFi and offline mesh nodes cannot be dismissed. Dismissals are saved per network, so they survive a rescan and a restart.

The badge on the Insights tab counts only warnings and critical findings, so notes never read as problems.

Sharing a scan

From the results page you can create a hosted report of that scan. The app shows the report link as text you can select, with a Copy button. Anyone with the link can open the report, so share it only with people you want to see it. This is handy when you call your ISP: instead of "my internet is slow," send them the link.

The first time, the app asks for your email so it can send you the link; it emails a one-time code to confirm the address. A report you created can be deleted from the app.

Good times to run a scan

  • Before a big meeting or call
  • When things feel slow and you want proof
  • While talking to your ISP about a problem
  • After you change WiFi settings, swap a router, or move your gear

A few tips

Close big downloads or streaming before the test. The speed test measures what is left over; other traffic eats into it.

Run scans at different times of day. Networks slow down during peak hours, especially in the evening.

If results swing a lot between scans, that is a clue. It usually means congestion or an unstable connection rather than a single broken hop.